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It has been 22 days and no product and no response to phone calls.I have made the payment with my card and even emailed the office twice 3/ 13/ 2016 and 3/ 21/ 2016.

And I have stopped by the office on 3/ 16/ 2016 and left my phone number on a printed out receipt. This company has not called or inquired about my purchase or the product that they have not shipped. I guess my mistake was ordering threw the actual company instead of through Ebay or Amazon lesson learned.

It is frustrating to be taken advantage of I get the product works but still this is no excuse for bad business.This company owes me 35.63for Re- Gro Hair Moisturizing Lotion 4 bottles and they have lost me as a costumer.

This reviewer shared experience about "didn't ship order but kept my money" and wants this business to offer any options to resolve the issue as the author lost $36. The author is overall dissatisfied with Empress Hair Care and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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