filters
state:
Show
city:
Show
product:
Show
I have used these products for about three (3) years and I have hair where I was bald to the scalp. Recently I introduced a friend of mine to the product. "It isn't magic but it works",is what I say to any woman I talk to about the products. I am sad to know there are...
Read more
3.7
I liked
  • Results from product
I didn't like
  • Inability to contact
#843579
Reply to reviews
Empress Hair Care - Payment With No Product
It has been 22 days and no product and no response to phone calls. I have made the payment with my card and even emailed the office twice 3/ 13/ 2016 and 3/ 21/ 2016. And I have stopped by the office on 3/ 16/ 2016 and left my phone number on a printed out receipt....
Read more
#815156
Reply to reviews
My name is Shelia Mitchell. It has been over 4 weeks now a I have not received my order yet. Why is it that this company has so many compliant????? I know personally you have lost me has a consumer, and my friends! I have called several times to no prevail. Its like a...
Read more
#804153
Reply to reviews
UPDATE: So, I received a phone call from Mark Greenberg on January 25, 2016 stating that my package was shipped out and I should be receiving it soon. I asked him why after 19 days is my package still in transit. I have received packages from China in less time. ...
Read more
1.0
I didn't like
  • Selling practices
  • Customer service
#786975
Reply to reviews
Empress Hair Care - Hair Care Review from Baltimore, Maryland
Empress Hair Care is a joke. I honestly believe that they are defunct. I placed an order via there online website on 1-6-16. They received the money but to date (1-20-16) I have yet to receive any product from them nor any communication via email or otherwise. I...
Read more
1.0
#774740
Reply to reviews
Show

Empress Hair Care Hair Care Review

I agree, when you need to reach them you can't. They lies and won't answer the phone.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
#705214
Reply to reviews
Show

Empress Hair Care Hair Care Review

I ordered regro since August 19 and even until this day i havent recieve it so somebody better talk to me.
York Beach, Maine
#704105
Reply to reviews
Show

Empress Hair Care Cancellation Policy Review

After empress charged my card again, I called to cancel and was unable to reach anyone.. I spoke with two individuals who were very unprofessional and I felt like it definitely is a scam. I don't want my card charged anymore, what can I do??
#699906
Reply to reviews
Show

Empress Hair Care Cancellation Policy Review

I was told if I want to cancel after some weeks before a certain time, I can cancel. I called and cancelled, but still you sent another order. Please discontinue sending me this product.
#697990
Reply to reviews

Contact Empress Hair Care

Mailing Address:
Empress Hair Care
8828 N Stemmons Fwy # 118
Dallas, TX 75247
Phone:
(972) 630-6600
More
I orded Empress Regro in February. After not receiving my order for nor an email concerning it for over a month, I called them as they had stated the order would arrive within 7-14 business days. They were unable to locate my order, yet they stated it had been shipped...
Read more
1.0
I didn't like
  • Selling practices
  • Customer service
  • Rip-off on returns
#632769
Reply to reviews